Last updated: 26 October 2026. This notice explains how this website handles information when you browse or contact Novara.
Who to contact
This website is for Novara Property Care Ltd. Its registered office is Suite RA01, 195–197 Wood Street, London, E17 3NU. For questions about your information, email info@novarapropertycare.co.uk or call 07947 012633.
Contact links and QR codes
This website has no enquiry form. The email link and email QR code open a new message in your configured email app. You review and send the message yourself. The telephone link and call QR code open your device’s call screen; you choose whether to place the call. These actions do not send an enquiry or place a call automatically.
The QR codes contain the same email and telephone links displayed on the contact page. They are served as images by this website, without external QR redirects or scan tracking. This website does not collect or store enquiry details. Only include information needed to explain your enquiry; do not include passwords, access codes, payment details or sensitive personal information.
When you email or call
If you send an email or call Novara, the information you provide is received through Novara’s email or telephone service, rather than this website. It can be used to discuss your enquiry, understand the property’s requirements and communicate about proposed services. Your email or telephone provider also handles information under its own terms and privacy arrangements.
Contact Novara to ask how correspondence is retained, who it is shared with for a particular service, or to request access, correction or deletion of your information. Novara can explain the retention and service-provider arrangements that apply to your enquiry.
Cookies, storage and analytics
This website does not install analytics, advertising pixels, embedded social feeds or third-party maps. The privacy banner stores an essential-only preference in your browser’s local storage under “novara-cookie-preference” for 180 days. It contains the preference version, your choice and the date it was saved. This record stays on your device and is not sent to Novara.
You can reopen the banner using “Cookie settings” in the footer. If browser storage is blocked or cleared, the banner may appear again. No optional tracking is enabled by dismissing the banner or continuing with essentials.
This website does not retain request logs itself. A hosting provider may process technical information such as IP addresses, request times and requested pages when delivering a website. Contact Novara if you have questions about the hosting arrangements.
External links
Links to Instagram, Facebook, LinkedIn and WhatsApp open external services with their own privacy practices. The WhatsApp button opens a conversation link for the telephone number listed by Novara; no message is sent by this website. Telephone and email links open your device’s configured applications. This website does not control those services.
Illustrative images
Property and service illustrations on this website were generated with AI for marketing. They do not show completed Novara projects, team members or customers. The director portrait is presented separately on the About page.
Changes to this notice
This notice will need to reflect any future changes to website features or data processing. If you have a privacy question about Novara, contact info@novarapropertycare.co.uk.